Terms & Conditions

GROUND CONSULTANTS LIMITED TERMS AND CONDITIONS FOR PHASE 1 DESK STUDY

These Terms and Conditions (“Terms”) apply to the provision of Phase 1 Desk Study services by Ground Consultants Limited (“we” or “us”) to our Clients. By placing an order, you agree to these Terms.

  1. Services Provided
    1. We will conduct a Phase 1 Desk Study, which includes a review of relevant documentation, historical records, environmental data, and a site walkover survey. The desk study does not involve any intrusive investigations such as drilling, excavations, or sampling.
    1. Unless specifically agreed otherwise, the Phase 1 Desk Study is aimed at identifying potential sources of contamination with a view to developing a Conceptual Site Model (CSM). Any geotechnical findings or information related to historic mining should be treated as supplementary information only.
  2. Client Responsibilities
    1. For us to perform the service efficiently, you agree to:
    1. Ensure that the details in the service request are accurate.
    1. Provide any relevant documents or data we may need, such as prior reports, ownership records, and site maps.
    1. Arrange safe access to the site for the walkover survey and inform us at least 5 business days before the visit if there are any known risks, including but not limited to:
    1. Unstable structures, mine shafts, or hazardous terrain.
    1. Construction work, agricultural machinery, livestock, or aggressive dogs.
    1. For the safety of our staff and to avoid conflict, please also notify any neighbouring landowners, occupants, or other parties who may be affected by our visit. Unless we are advised otherwise, we will assume this has been done.
  3. Health and Safety
    1. We will adhere to your site’s health and safety procedures where advised. However, it is the Client’s responsibility to ensure the site is reasonably safe and accessible.
  4. Fees and Payment
    1. You can pay either:
    1. Online at the point of purchase on our website.
    1. By invoice, which must be paid within 30 days of the invoice date unless otherwise agreed.
    1. If you dispute an invoice, you must notify us within 5 days of receiving it. Late payments may incur interest at 4% above the Bank of England’s base rate.
  5. Deliverables
    1. We will provide a written report summarizing our findings and recommendations. This report is for the Client’s use only and cannot be relied on by third parties unless agreed in writing.
  6. Changes and Delays
    1. We may revise timelines, costs, or scope if unforeseen conditions or events occur that are beyond our control, including:
    1. Adverse weather affecting the walkover.
    1. Discovery of unexpected site constraints or hazards.
  7. Liability
    1. While we take all reasonable care to ensure accuracy, our liability for any errors or omissions in the report is limited to the total fees paid for the service. We are not liable for indirect losses such as lost profits or business interruptions.
  8. Cancellation
    1. Either party may cancel the agreement by giving 5 business days’ notice. If the service is cancelled after we have commenced work, you will be liable for any costs incurred up to the date of cancellation.
  9. Data Protection
    1. We handle personal data in accordance with our privacy policy (https://groundconsultants.co.uk/wp-content/uploads/2021/09/Privacy-policy.pdf).
  10. Governing Law
    1. These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.